NBC5.com
Wednesday, October 8, 2008, 12:40 am
Search 
Search IBS  Search the Web
target5
E-Mail News Alerts
Get breaking news, daily headlines and more.
More

Target 5: Taking Credit

One Card Sent To Nonexistent Address

POSTED: 9:31 pm CST November 2, 2006
UPDATED: 1:28 pm CST November 3, 2006

While many might tear up unwanted credit card applications, Target 5's Lisa Parker examined on Thursday what happened after she tore up and taped up credit card applications and sent them in.


Those who no longer wish to receive credit card applications can call:
(888) 5-OPT-OUT
(888) 567-8688
Related Content: Video


What happened next caught the eye of law enforcement, privacy experts and legislators.

Privacy experts have warned consumers for years to destroy unwanted credit card applications, but Parker reported that ripping and tearing up the applications might not be enough.

Parker reported that she tore up five applications, some into as many as two dozen pieces, and then taped them back together. Parker reported she wrote around the tape, filling out the application the way an identity thief might if he had been digging in the garbage. The result was a messy, crooked patchwork.

"There's no expertise required in going through somebody's garbage, so we're dealing with a whole different strata of criminal," said Postal Inspector Dave Colen.

Cases from around the world note thieves are not above going through the garbage, Parker reported.

The results of sending in five taped-up applications were three new credit cards, from MBNA, Bank of America and Chase, with credit lines worth more than $21,000. They were new accounts opened based on Parker's Social Security number and basic financial information. On the Bank of America application, Parker said she changed her address to one where she has never lived, and the card was sent there.

"I'm shocked," Colen said. "I'm surprised, and I'm disappointed in the banking industry. The easier they make it for people -- for the wrong people -- to get credit cards, the more difficult our job becomes."

Privacy advocate Bob Bulmash was a bit more blunt.

"What were they thinking?" he said. "It's like opening the door to a bank for a guy with a mask on -- it's evident there is something wrong here."

Bulmash is among the critics who said unsolicited applications, along with ubiquitous convenience checks, which are cash advances against lines of credit, just invite fraud.

In a statement, Chase Card Services said it has "rigorous policies" for handling applications and a "special handling process" for the rare torn applications. In this case, however, "It is clear to us our procedures were not entirely followed for this particular application, and we are investigating."

For the two cards it issued, Bank of America, which merged with MBNA, said the applications "both went through the proper verification processes," and that "the signature, Social Security number and birthdate matched" a current customer with excellent credit. The company could not explain why it sent a card to an address where Parker never lived, she reported.

Bank of America added an explanation, saying it sends cards to unrelated addresses as a convenience for which customers have asked. The banks that denied Parker's mangled applications were Capital One and a different Chase Card.

Illinois Sen. Dick Durbin said he has been the victim of identity theft, Parker reported.

"I got a call," Durbin said. "They said, 'We finally caught up with you, Dick Durbin. Didn't you think we'd ever find you?'"

Durbin said he found serious concerns with Parker's results. Durbin said he would send Parker's story to the Federal Trade Commission, which oversees consumer credit issues.

"The credit card companies have to assume some responsibility here -- for at least looking at this application," Durbin said. "If, on the face of it, there's something suspicious, they ought to at least pick up the phone and verify that this is a valid application."


Links We Like
Sponsored Content
Everyone needs iron in their diet. Find out which foods are the best sources. Some of them might surprise you! More

If you’re starting to feel like your home needs a little warmth, try these helpful hints to make your living space just a little more cozy. More

Did you know that you can get a free, personalized online weight loss plan to help you reach your healthy lifestyle goals? Find out more here. More


Keeping non-sexual relationships with the opposite sex can be difficult. Find out what the experts think about whether men and women can be just friends. More

Like online video? Then you'll love Now See This.
Links We Like
Sponsored Content
If you’re worried about STD’s it’s important that you know the telltale signs. Check out the 8 signs that you may have an STD. More

Having a hard time maintaining a beautiful garden? Check out these five plants that even you can’t mess up. More

Looking for that perfect family vehicle to meet your everyday needs? Look no further because we’ve reviewed several of the newest models to keep your family on the go. More

Are you or a loved one recovering from a heart attack? Our Heart Attack Recovery Guide will nurse you back to good health. More

Like online video? Then you'll love Now See This.
Links We Like
Sponsored Content
Managing migraine headache shouldn’t be a nightmare. Let us help ease the pain with these helpful hints. More

The right shrubs can transform your yard into an inviting and beautiful space. Find out which kinds are best for you. More

Understand the signs of mental illness and you can learn the best ways to treat whatever problems you may have. More

A slowing market means the advantage is with you, the home buyer. So what does that mean to you? More

Like online video? Then you'll love Now See This.

Sponsored Links


Portions 2008 Internet Broadcasting Systems, Inc. All rights reserved.
Terms of Use | Privacy Policy | Advertising Information | Contact Us